Customer policy
Refund and Transfer Policy
Last updated September 14, 2026
All Purchases Are Final
This policy applies to AI Everyday services operated by Transfrm LLC.
Group workshops and Private 1-to-1 Sessions are non-refundable when the customer cancels or does not attend. Group-workshop registrations may be moved to the next available date under the conditions below.
Group Workshop Purchases
Registration fees for group workshops are non-refundable. This applies when you cancel, change your mind, experience a scheduling conflict, encounter a personal technical issue, or do not attend.
By completing your purchase, you reserve a limited place and accept this no-refund condition, subject to any rights that cannot legally be excluded.
Moving to the Next Workshop Date
You may move your registration once to the next available date of the same workshop when all the following conditions are met:
Your request is received at least 48 hours before the original workshop begins.
A future date for the same workshop is available.
The registration has not previously been transferred.
Requests received within 48 hours of the workshop or after it begins are not eligible for transfer.
Private 1-to-1 Sessions
Private 1-to-1 Session purchases are non-refundable. The session is reserved specifically for you, and preparation may begin after your problem brief is submitted.
If you cannot attend, contact AI Everyday as early as possible. Any request to change the appointment is reviewed individually, depends on availability, and is not guaranteed.
If AI Everyday Reschedules
If AI Everyday changes the date or time of a workshop or private session, registered customers will be notified by email and offered a transfer to the rescheduled session or another available date.
If AI Everyday Cancels
If AI Everyday cancels a workshop or private session, customers will first be offered a transfer to another suitable available date.
If AI Everyday cannot provide a suitable replacement, the amount paid for the cancelled service will be refunded to the original payment method. Processing times depend on the payment provider and the customer’s bank.
Mandatory Consumer Rights
This policy does not limit any refund, cancellation, or other consumer right that cannot legally be excluded under the laws applicable to your purchase.
Where mandatory law conflicts with this policy, the mandatory legal requirement will apply.
How to Request a Transfer or Report a Cancellation Issue
Email the contact form from the address used during registration. Include your full name, order reference, workshop or session name, scheduled date, and the reason for your request.
A request is only confirmed when AI Everyday replies in writing.
Include your order reference so the request can be reviewed quickly.